I have to say that it was really a wonderful experience having purchased my vehicle from Suzuki of Wichita. It is not just the car I bought but the feeling of high satisfaction of the high standards of service and quality they promised me from the beginning, during the communication Chris Wade mad me feel confidant to make my final decision to purchase the car.
When I came to the car lot, the salespeople didn’t surround me and were very helpful when I told them what I was looking for! Jordan, Craig and Roger did an outstanding job in there service. We are driving away in a car thanks to them!
We were just getting over a bad car deal and way pessimistic but Chris Wade, Chris Matthews, and Roger were great. They were helpful, honest and straight forward. I never fel lie they were hiding anything. We will definitely refer others and come back in he future.
Q: Is it true that your salespeople are Non-Commissioned?
A: Yes! Most salespeople in our industry get paid a percentage of the dealership profit. Thus, the more they "make" on you the more they keep (We call this "The Sins of Commission"). Our salespeople are salary based with customer service and volume incentives (nothing to do with profit everything to do with customer service). Our salespeople have no incentive to try and talk you into a certain vehicle since they are not paid on a percentage of the profit. This allows them to simply focus on YOUR NEEDS and WANTS and NOT on your pocketbook.